Online and Social Media Corrections: When, Why and How

This Webinar was originally broadcast on:
May 22, 2014 Enroll Now
Watch and listen to the original one-hour Webinar in its entirety. This Webinar recording features the full presentation led by Poynter faculty and visiting faculty including Q&A from the audience and resources from the presenter.

Course Overview

Online and Social Media Corrections: When, Why and How
Originally Broadcast On:
May 22, 2014
Time Estimate:
One hour for the main presentation and questions. Sometimes presenters stay longer to answer additional questions from participants.

This Webinar is $11.95 for members of the American Copy Editors Society (ACES). Watch your member email to get details about the discount.

About Webinars

In this virtual classroom, participants can join in a seminar led by Poynter faculty and visiting faculty. This screencast includes live audio and a slideshow presentation in which participants can post questions and respond to poll questions posed by the host.

No matter how much trust you've built with your audience, you can demolish it in seconds when you publish incorrect information. What’s the best way for you to offer corrections in a multi-platform, digital world? How should you correct a tweet or online article?

In this Webinar, you will get essential guidance for offering corrections. We will discuss examples and best practices drawn from leading publishers and journalists, that can be applied to any news organization, regardless of size or subject matter.

What Will I Learn:
  • The fundamentals of effective corrections, and why they’re a powerful way to build trust and credibility
  • How to determine when you need to add a correction
  • How to develop a multi-platform corrections policy and workflow for your newsroom
  • What to consider when offering corrections on different platforms (web, social, mobile)
  • Strategies and best practices for spreading corrections on social media
Who Should Take this Course:

Writers, editors, producers and anyone in a newsroom who publishes corrections.

Course Instructor:

Craig Silverman

Craig Silverman (@craigsilverman) is the founding editor of BuzzFeed Canada and a leading expert on media errors, accuracy and verification. He previously was a fellow with the Tow Center for Digital Journalism at Columbia University, and founded, a real-time rumor tracker.

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