Balancing Community Journalism and Citizen Participation

Course Overview

Balancing Community Journalism and Citizen Participation
Seminar Snapshot
Time Estimate:
23 minutes

About Seminar Snapshots

A Seminar Snapshot features video highlights that capture the key learning of a seminar presentation.

With support from the McCormick Foundation, the Suburban Newspapers of America Foundation surveyed 3,000 readers of newspaper websites about attitudes toward user content. Do they welcome user-content on the sites? Emphatically yes. Does content from users add to credibility or detract? It enhances credibility, if it's done right.

In this broadcast replay, Susan Karol, executive director of the SNA Foundation, summarizes the key findings of the survey and extracts practical implications for editors and publishers.

The presentation was given May 6, 2010, as part of a two-day conference at The Poynter Institute, “Stretching Your News Budget with User Content.”

Who should take this course:

Editors, producers, publishers and others who are trying to decide whether to expand user-generated content on their sites and how to do it.


Susan Karol

Susan Karol is executive director for the Suburban Newspapers of America Foundation, a charitable trust that seeks to help community and suburban newspaper publishers meet the future communication needs of their changing communities through research and education.

Technical Requirements:

This Broadcast contains audio. Please make sure you've got your headphones and speakers adjusted.